Case Studies - Supervisory & Management Development

Housing Association

We appointed a brand new team of managers as part of a major change in the way we manage our sheltered housing schemes. The success of the changes we were making was of crucial importance to us and we were putting this new team into a situation where they were very much under the spotlight. Whilst some of the managers had managed staff before, others had not and, for all of them, it was a brand new role. We knew we had to invest in a training programme which would equip them with the management skills they need to do their job, and would be flexible enough to run at a pace which accommodated the other pressures they faced. I think the outcome for us as an organisation and for the staff concerned was better than we could have hoped for. We have a very strong team of managers who used the training to build their confidence and to form strong bonds as a team. Watching them develop, and continue to do so, was brilliant, and the success of the implementation of our changes was in no small part due to the fact that all of them were able to apply the things they learned, on the training, to good effect.

Sue Bent, Director of Housing | Midlands based housing association

If this type of training is of interest to you please call
Mel Ashworth: 01789 551665 | mel@firstclass-training.co.uk